Connex Mobility, Inc. is committed to protecting the privacy and accuracy of confidential information to the extent possible, subject to provisions of state and federal law. Other than as required by laws that guarantee public access to certain types of information, or in response to subpoenas or other legal instruments that authorize access, personally-identifiable information is not actively shared. In particular, we do not re-distribute or sell personal information collected on our web servers.
Information Collected
Connex Mobility web servers collect the following information: Internet Protocol (IP) address of computer being used; web pages requested; referring web page; browser used; date and time; and statistics identifying particular IP addresses from which our websites are accessed. ISO does not associate this data to individual user identities.
In addition to the IP address/browser information collected from anonymous visitors to the site, other information is collected and stored when users log in to view restricted content or submit forms.
As a visitor to the Site, you can engage in many activities without providing any Personal Information.
However, when you register to use a Connex Mobility site and order products or services as a Connex Mobility subscriber in order to provide the services to you, we may collect the following Personal Information from you:
- Contact information such as your name, phone and fax numbers, address and email address; and
- Billing information such as the number, expiration date, card type and billing address of your credit card;
- Demographic information such as your job title, job description and company name and company type; and
- Profile data, including your username and password, details about your purchases and the Content that you license from us.
Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.
How Your Personal Information Is Used
Connex Mobility collects your information in order to provide services to you, comply with our legal obligations, and to improve our products and services. We do not sell, rent or share your personally identifiable information to or with third parties in any way other than as disclosed in this Privacy Policy. Connex Mobility may use this information to:
- Authenticate and provide access to the Connex Mobility websites, mobiles applications, and services.
- Process your financial transactions.
- Send you order / renewal confirmations.
- Register your rights, if any, to technical support or other benefits that may be made available to registered users.
- Respond to customer service requests, questions and concerns.
- Administer your account.
- Send you requested product or service information.
- Keep you informed about special offers and services of Connex Mobility and selected third parties partners.
- Investigate, prevent or take action regarding illegal activities and/or violations of our Terms of Service.
- Meet our research and product/service development needs and to improve our Site, services and offerings; and
- Customize your experience, including targeting our services, search results, and offerings to you.
Use of Cookies for Analytics
The Site may automatically collect information as you browse, such as Internet Service Provider, browser type and version, operating system and device type, average time spent on our site(s), pages viewed, information accessed, the Internet Protocol (IP) address used to connect your computer to the Internet and other relevant statistics. Such information is sometimes referred to as web analytics and/or clickstream data.
We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, to improve marketing, analytics, and provide site functionality.
Technologies such as: cookies, beacons, tags and scripts are used by Connex Mobility and our affiliates, analytics services and service to provide site features and functionality. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
- A cookie is a small, unique text file that a website can send to your computer when you visit a site. We may use session cookies, which terminate when a user closes his or her browser, and/or persistent cookies, which remain on the user’s computer until manually deleted. Most web browsers can either alert you to the use of cookies or refuse to accept cookies entirely. If you do not want us to deploy cookies to your browser, you can set your browser to reject cookies or to notify you when a website tries to put a cookie on your computer. Rejecting cookies may affect your ability to use the Site.
Data Retention and Data Portability
We will retain your information for as long as your account is active and your information is needed to provide you services, as necessary to validate or enforce the licenses to use Content, or as required to fulfill our legal obligations. If you wish to delete your account or request that we no longer use your information to provide you services please email support@connexmobility.com and request to delete your account. If you are unable to access your account, please contact support@connexmobility.com We will respond to your request within 30 days. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Distribution of Collected Information
We will not disclose, without your consent, personal information collected about you, except for certain explicit circumstances in which disclosure is required by law.
We will not distribute or sell personal information to third-party organizations.
Access to your own information: Questions regarding users’ rights to review, modify or delete their previously provided personal information should be directed to support@connexmobility.com.
Children
We do not intend to solicit or collect Personal Information from anyone under the age of 18. If you are under 18, do not enter information on this site or engage our services. If you believe a child of yours under the age of 18 has entered Personal Information please contact privacy@connexmobility.com to have the data removed and terminate the child’s account.
Non-Discrimination
Connex Mobility will not discriminate against any user who exercises rights under the California Consumer Privacy Act or other privacy or data protection law. We will not deny services from users who exercise rights under a privacy law and we do not charge different prices to users who choose to exercise rights under applicable privacy law.
Changes in Privacy Policy
Connex Mobility reserves the right to amend the Privacy Policy from time to time at its sole discretion and will provide notice by email or on the home page of the Site when we make material changes to this Privacy Policy prior to the change becoming effective. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact US
If you have any questions about this Privacy Policy, You can contact us:
Connex Mobility, Inc. (US)
21031 Ventura Blvd. Suite 700
Woodland Hills, CA 91367
Phone: (818) 671-9600
Email: privacy@connexmobility.com